FAQs

Sunbird Storage offers climate-controlled storage units.

Yes! If you find yourself in need of more - or less - space, our team can help you find a better unit for your needs. At Sunbird, you’re not locked into any long-term contracts, so you can change units at any time, depending on our current availability.

Yes! If you’re about to move into a storage unit, our facility offersmoving and storage supplies that help protect your belongings. Our supplies range from boxes, packing tape, mattress and furniture covers, and so much more!

Yes, Sunbird Storage offers business storage andmoving storage solutions at every location! Our storage units are equipped to store just about anything you need. 

A storage unit is typically 8-9 feet tall.

Sunbird offers an indoor unloading area, loading dock, climate controlled units, elevators, 24/7 video monitoring, high-tech security, protection plan, moving supplies and boxes, and personal services. 

Yes - in addition to our moving and packing supplies, we have moving carts or hand dollies available at our facilities.

Sunbird offers a set of universal amenities that includes the following:
■ High-Tech Security
■ Protection Plan
■ Clean and Modern Facilities

Yes, you can reserve a unit online, over the phone, or in person for free! Tell us when you’d like to move in, and once that date is confirmed, we will hold that exact unit for you.

We offer virtual tours that allow customers to view our facilities and better understand our amenities and storage units. If you’d like to see the inside of our facility, go to ourVirtual Tours page to view our Winston-Salem — Country Club location.

We don’t have any long-term agreements at Sunbird, so you can rent your unit for as little as a month or two or upwards of a year if you’d like! If circumstances change, we can always extend or shorten your storage stay with us.

A storage unit’s cost depends on the size and features of the unit. The larger the unit, and the more features you require, the price is likely to change. We recommend reviewing your storage requirements and comparing unit sizes to find something that fits your budget and your belongings.

We can arrange automatic payments each month on a date of your choice, so you know exactly when payment is due every month.

You, selected family, and any business associates can access our facility by using our secure keypad entry using a personal security code. Individual units are protected by a lock that is only accessible by the customer. Only contacts you authorize will be able to access your unit.

Typical daily access hours are from 6AM - 11PM, so you can always access your stuff when you need it. 

You can always receive help from a Sunbird team member during our office business hours, which are Monday through Friday: 9:30AM – 5:30PM; Saturday: 9AM – 5PM; Sunday: Closed.

Yes, all tenants are required to have a Contents Protection Plan for the value of their belongings. For your convenience, we offer a Contents Protection Plan with different options that you can purchase. Alternatively, you may opt to provide proof of your own insurance when you move in! At that time, we will remove this fee from your account.

Yes, we do! We’re a company that values your dollar. That’s why we offer many self storage discounts, including 20% off to all veterans and armed forces. To see all discounts offered, explore ourdiscounts page.

You can rent for as long or short as you need. Stay as little as one month!

The administrative fee is a one-time fee that covers the setup of your unit and account in our systems. Through this account setup, you’ll be able to view your balance and make payments online!